External authentication tokens

Canopsis’ External authentication tokens feature introduces a new way of managing secure connections with third-party services.

An external authentication token is a token issued by the identification system of another software application, which Canopsis can reuse to connect to it on outgoing requests.

Here are a few concrete examples of where authentication tokens can come into play:

• Ticket creation
• CMDB query
• automated action execution…

This feature configures the token request, automatically extracts the token from the remote service response and defines its validity period, so that Canopsis knows when to renew it.

It supports several formats:

• Plain text response returning a JWT after a POST /api/jwt/login,
• JSON response of type { "token": "xxx", "expires_in": 3600 },
• Services requiring a Authorization: header for access.

To find out more about this feature, visit the dedicated page on Canopsis documentation or contact our experts.