Data synergy with data sources

Data synergy with data sources enables downward communication between Canopsis and a data source.

Triggers are available to Canopsis administrators. Once the criteria have been met, actions can be taken.

Here is a list of available triggers:

• “ack” – Acknowledge an alert
• “ackremove” – Delete an acknowledgement
• “assocticket” – Associate a ticket with an alarm
• “cancel” – Cancel an event
• “changestate” – Change and lock an alarm criticality
• “comment” – Send a comment
• “create” – Create an event
• “declareticket” – Declare a ticket to a given alarm
• “done” – End an alarm
• “resolve” – Resolve an alarm
• “snooze – postpone an alarm
• “statedec” – Decrease an alarm criticality
• “stateinc” – Increase an alarm criticality
• “uncancel” – Reset an alarm
• “unsnooze” – End an alarm delay

The associated actions can be of several kinds:

• Call a third-party service for notification (ticketing, email, logs…)
• Interactions with the data source

The aim here is to provide top-down communication to the data sources that generate events in Canopsis.

When a driver sets an acknowledgement on an alarm in Canopsis, this information is transmitted to the data source.

For further information, visit the Canopsis documentation.