Data synergy with data sources

Data synergy with external sources enables top-down communication between Canopsis and the systems that supply it with events. Thus, it offers the possibility of automatically passing on certain actions performed in Canopsis to these data sources. Triggers are available to administrators.

Therefore, when an event meets defined criteria, Canopsis can execute associated actions.

They cover the entire life cycle of an alarm:

• “ack” – Acknowledge an alert
• “ackremove” – Delete an acknowledgement
• “assocticket” – Associate a ticket with an alarm
• “cancel” – Cancel an event
• “changestate” – Change and lock an alarm importance
• “comment” – Send a comment
• “create” – Create an event
• “declareticket” – Declare a ticket to a given alarm
• “done” – End an alarm
• “resolve” – Resolve an alarm
• “snooze – postpone an alarm
• “statedec” – Decrease an alarm criticality
• “stateinc” – Increase an alarm criticality
• “uncancel” – Reset an alarm
• “unsnooze” – End an alarm delay

The associated actions can be of several kinds:

• Call a third-party service in order to obtain a notification (ticketing, email, logs…)
• Direct interaction with a data source

Data synergy with data sources ensures bi-directional consistency between Canopsis and upstream systems. For example, when an operator acknowledges an alarm in Canopsis, this action can be automatically transmitted to the corresponding data source.

For more information on Canopsis, visit the Canopsis documentation page.