{"id":7706,"date":"2023-11-03T16:08:26","date_gmt":"2023-11-03T14:08:26","guid":{"rendered":"https:\/\/www.canopsis.fr\/root-cause\/"},"modified":"2026-03-31T14:35:58","modified_gmt":"2026-03-31T12:35:58","slug":"root-cause","status":"publish","type":"post","link":"https:\/\/www.canopsis.fr\/en\/root-cause\/","title":{"rendered":"Root cause analysis"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"7706\" class=\"elementor elementor-7706 elementor-7490\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-edf3294 e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"38786\" data-id=\"edf3294\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c98622 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-tp-flip-box\" data-id=\"8c98622\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"tp-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt_plus_info_box flip_box69d4890d40e76 info-box-style_5     \"  data-id=\"flip_box69d4890d40e76\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect \"><div class=\"info-box-bg-box\"><div class=\"service-flipbox flip-horizontal height-full\"><div class=\"service-flipbox-holder height-full text-center perspective bezier-1\"\t><div class=\"service-flipbox-front  bezier-1 no-backface origin-center\"><div class=\"service-flipbox-content width-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2023\/11\/Root-cause-2.png\" class=\"service-img\" alt=\"Root cause Miniature Roadmap Canopsis\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2023\/11\/Root-cause-2.png 300w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2023\/11\/Root-cause-2-150x150.png 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><div class=\"service-content\"><\/div><\/div><div class=\"infobox-front-overlay\"><\/div><\/div><div class=\"service-flipbox-back  fold-back-horizontal no-backface bezier-1 origin-center\"><div class=\"service-flipbox-content width-full\"><div class=\"service-desc\"> <p><img decoding=\"async\" class=\"alignnone wp-image-14884\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2023\/11\/picto-root-cause.svg\" alt=\"picto-root-cause\" width=\"100\" height=\"100\"> <\/p><h4><strong>Available on Canopsis<br><\/strong><strong>Community and Pro<\/strong><\/h4><p class=\"p1\" style=\"text-align: center\">Active feature<br>since Canopsis 24.04<\/p> <\/div><\/div><div class=\"infobox-back-overlay\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f560825 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"f560825\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">With the Root cause feature, implement new state calculation algorithms and identify the root cause of an alarm!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e2c8f3 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"6e2c8f3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Without the Root cause module:<\/p><ul><li>the state of a service is equivalent to the worst state of its dependencies<\/li><li>the state of a component is provided by an event<\/li><\/ul><p><br>The Root cause feature lets you add algorithms for calculating <a href=\"https:\/\/www.canopsis.fr\/en\/service-weather\/\">service<\/a> and component states. The state or severity of a service can now depend on state calculation rules applied to its dependencies: <\/p><p><img decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2024\/03\/Algorithme-de-calculs-des-etats-Interface.png\" alt=\"State calculation algorithm - Root Cause analysis interface\" width=\"690\" height=\"457\"><\/p><p><br>There are two types of rules for state calculation algorithms:<\/p><p><strong>1. Dependencies induce states<\/strong><\/p><p>Which dependency(ies) of the target entity will be responsible for the final state?<br>If several dependencies are selected by the model, then the worst state of these will be used.<\/p><p><strong>2. A share or number of dependencies of a specific state define the states<\/strong><br>In this mode, it is possible to define the state of a service from conditions based on a percentage or number of states of the service&#8217;s dependencies.<\/p><p>We could, for example, express the fact that the service will be in condition<\/p><ul><li>Critical if more than 50% of its dependencies are in critical condition or<\/li><li>Major if 3 of its outbuildings are in minor condition or<\/li><li>Minor if 20% of entities are in major state or<\/li><li>OK if at least 1 dependency is in OK state<\/li><\/ul><p><br>From a dependency diagram of this type :<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2024\/03\/Algorithme-de-calculs-des-etats-Schema-de-dependance.png\" alt=\"Root Cause analysis interface - Dependency diagram\" width=\"690\" height=\"263\"><\/p><p><br>Canopsis can propose a result as follows:<\/p><p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2024\/03\/Algorithme-de-calculs-des-etats-Resultat.png\" alt=\"Root Cause analysis - Result of dependency diagram\" width=\"690\" height=\"230\"><\/p><p><br>Finally, when no rule applies, the state of the service is equal to the worst state of its dependencies.<\/p><p>For more information on the Root Cause feature, see the <a href=\"https:\/\/doc.canopsis.net\/latest\/guide-utilisation\/services\/\">Canopsis documentation<\/a>.<\/p><h3><a href=\"https:\/\/doc.canopsis.net\/latest\/notes-de-version\/24.04.0\/#diagramme-de-cause-racine\">\u2705 Update 2024: Root cause feature suggests the reason for one or more incidents<\/a><\/h3><p>This causality can be determined by two factors:<\/p><ul><li>The <a href=\"https:\/\/www.canopsis.fr\/fonctionnalites\/#agreger\">repository<\/a><\/li><li>Manually defined <a href=\"https:\/\/www.canopsis.fr\/en\/link-generator\/\">links<\/a><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-d9241b6 e-flex e-con-boxed e-con e-child\" data-eae-slider=\"51344\" data-id=\"d9241b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e2e3e2a elementor-widget__width-initial elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"e2e3e2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public-150x150.png\" class=\"elementor-animation-float attachment-thumbnail size-thumbnail wp-image-2090\" alt=\"authentification system\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public-150x150.png 150w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Audience<\/h3><p class=\"elementor-image-box-description\"><ul>\n<li>Supervision pilots<\/li>\n<li>Application managers<\/li>\n<\/ul>\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0675ac7 elementor-widget__width-initial elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"0675ac7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices-150x150.png\" class=\"elementor-animation-float attachment-thumbnail size-thumbnail wp-image-2091\" alt=\"\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices-150x150.png 150w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Added value<\/h3><p class=\"elementor-image-box-description\"><ul>\n<li>Relevance<\/li>\n<li>Decision support<\/li>\n<li>Time saving<\/li>\n<li>Operational efficiency<\/li>\n<\/ul><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Identify the root cause of an alarm<\/p>\n","protected":false},"author":3,"featured_media":16201,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[135],"tags":[],"class_list":["post-7706","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-representations-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Root cause analysis | Canopsis<\/title>\n<meta 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