{"id":2193,"date":"2022-11-25T11:22:03","date_gmt":"2022-11-25T09:22:03","guid":{"rendered":"https:\/\/www.canopsis.fr\/support-and-maintenance-for-a-parisian-public-transport-company\/"},"modified":"2025-10-06T17:06:55","modified_gmt":"2025-10-06T15:06:55","slug":"support-and-maintenance-for-a-parisian-public-transport-company","status":"publish","type":"post","link":"https:\/\/www.canopsis.fr\/en\/support-and-maintenance-for-a-parisian-public-transport-company\/","title":{"rendered":"Canopsis support and maintenance for a Paris transit operator"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li><strong>TMA 1: Solution support for administrators<\/strong>. Daily <a href=\"https:\/\/www.canopsis.fr\/en\/canopsis-services\/#support\">technical assistance<\/a> to administrators and platform pilots. Resolution of incidents \/ malfunctions encountered and guidance on best usage practices. Advice on optimizing existing configurations. Reactive support by email, telephone or video, with documentation of cases handled to capitalize on knowledge.   <\/li>\n\n\n\n<li><strong>TMA 2: Solution evolution contract<\/strong>. Analysis of functional and technical upgrade requirements. Development of new specific features and adaptation of Canopsis to IS changes. Versioning of the platform with integration of new business connectors. <a href=\"https:\/\/fr.wikipedia.org\/wiki\/Test_de_r%C3%A9gression\">Non-regression tests<\/a> before deployment and support during production start-up.   <\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":6371,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[61],"tags":[],"class_list":["post-2193","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-use-case-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Canopsis support and maintenance for a 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