{"id":13941,"date":"2025-11-12T16:19:55","date_gmt":"2025-11-12T14:19:55","guid":{"rendered":"https:\/\/www.canopsis.fr\/external-authentication-tokens\/"},"modified":"2026-01-22T16:00:35","modified_gmt":"2026-01-22T14:00:35","slug":"external-authentication-tokens","status":"publish","type":"post","link":"https:\/\/www.canopsis.fr\/en\/external-authentication-tokens\/","title":{"rendered":"External authentication tokens"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"13941\" class=\"elementor elementor-13941 elementor-13805\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"has_eae_slider elementor-element elementor-element-3777d7b e-flex e-con-boxed e-con e-parent\" data-eae-slider=\"89887\" data-id=\"3777d7b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-11ce809 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-tp-flip-box\" data-id=\"11ce809\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"tp-flip-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pt_plus_info_box flip_box69e3e3f2820db info-box-style_5     \"  data-id=\"flip_box69e3e3f2820db\" ><div class=\"post-inner-loop\"><div class=\"info-box-inner content_hover_effect \"><div class=\"info-box-bg-box\"><div class=\"service-flipbox flip-horizontal height-full\"><div class=\"service-flipbox-holder height-full text-center perspective bezier-1\"\t><div class=\"service-flipbox-front  bezier-1 no-backface origin-center\"><div class=\"service-flipbox-content width-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-300x300.png\" class=\"service-img\" alt=\"Jetons d&#039;authentification externe - External authentification tokens\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-300x300.png 300w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-150x150.png 150w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification.png 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><div class=\"service-content\"><\/div><\/div><div class=\"infobox-front-overlay\"><\/div><\/div><div class=\"service-flipbox-back  fold-back-horizontal no-backface bezier-1 origin-center\"><div class=\"service-flipbox-content width-full\"><div class=\"service-desc\"> <p><img decoding=\"async\" class=\"alignnone wp-image-14970\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Picto-jetons.svg\" alt=\"Picto jetons d'authentification - External authentication tokens\" width=\"100\" height=\"100\"><\/p><h4><strong>Available on Canopsis<br><\/strong><strong>Community and Pro<\/strong><\/h4><p class=\"p1\" style=\"text-align: center\">Active feature<br>since Canopsis 25.10<\/p> <\/div><\/div><div class=\"infobox-back-overlay\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e4b4b43 elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"e4b4b43\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">The External authentication tokens feature makes it easy to manage secure connections to third-party services in Canopsis!<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-febf9da elementor-widget__width-initial elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"febf9da\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"267\" data-end=\"758\">Canopsis&#8217; External authentication tokens feature introduces a new way of managing secure connections with third-party services.<\/p><p data-start=\"267\" data-end=\"758\">An external authentication token is a token issued by the identification system of another software application, which Canopsis can reuse to connect to it on outgoing requests. <\/p><p data-start=\"267\" data-end=\"758\">Here are a few concrete examples of where authentication tokens can come into play:<\/p><ul><li data-start=\"267\" data-end=\"758\">Ticket creation<\/li><li data-start=\"267\" data-end=\"758\">CMDB query<\/li><li data-start=\"267\" data-end=\"758\"><a href=\"https:\/\/www.canopsis.fr\/en\/scheduled-actions\/\">automated action<\/a> execution&#8230;<\/li><\/ul><p data-start=\"267\" data-end=\"758\"> <\/p><p data-start=\"267\" data-end=\"758\">This feature configures the token request, automatically extracts the token from the remote service response and defines its validity period, so that Canopsis knows when to renew it.<\/p><p data-start=\"1004\" data-end=\"1055\">It supports several formats:<\/p><ul><li data-start=\"1058\" data-end=\"1131\">Plain text response returning a JWT after a <code data-start=\"1106\" data-end=\"1127\">POST \/api\/jwt\/login<\/code>,<\/li><li data-start=\"1058\" data-end=\"1131\">JSON response of type <code data-start=\"1155\" data-end=\"1195\">{ \"token\": \"xxx\", \"expires_in\": 3600 }<\/code>,<\/li><li data-start=\"1058\" data-end=\"1131\">Services requiring a <code data-start=\"1234\" data-end=\"1250\">Authorization:<\/code> header for access.<\/li><\/ul><p data-start=\"1268\" data-end=\"1487\"> <\/p><p data-start=\"1268\" data-end=\"1487\"><img decoding=\"async\" class=\"aligncenter wp-image-13837 size-full\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-externe-Formulaire.png\" alt=\"External authentication tokens - Canopsis form\" width=\"855\" height=\"824\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-externe-Formulaire.png 855w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-externe-Formulaire-300x289.png 300w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2025\/11\/Jetons-dauthentification-externe-Formulaire-768x740.png 768w\" sizes=\"(max-width: 855px) 100vw, 855px\" \/><\/p><p data-start=\"1268\" data-end=\"1487\"> <\/p><p data-start=\"1268\" data-end=\"1487\">To find out more about this feature, visit the <a href=\"https:\/\/doc.canopsis.net\/latest\/guide-utilisation\/menu-administration\/jetons-authentification-externe\/\">dedicated page<\/a> on Canopsis documentation or <a href=\"https:\/\/www.canopsis.fr\/en\/contacts\/\">contact our experts<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"has_eae_slider elementor-element elementor-element-ecc7e1b e-flex e-con-boxed e-con e-child\" data-eae-slider=\"63730\" data-id=\"ecc7e1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38a2145 elementor-widget__width-initial elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"38a2145\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public-150x150.png\" class=\"elementor-animation-float attachment-thumbnail size-thumbnail wp-image-2090\" alt=\"authentification system\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public-150x150.png 150w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-public.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Audience<\/h3><p class=\"elementor-image-box-description\"><ul>\n<li>Supervision pilots<\/li>\n<li>Administrators<\/li>\n<\/ul>\n<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34db37c elementor-widget__width-initial elementor-position-top elementor-invisible elementor-widget elementor-widget-image-box\" data-id=\"34db37c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><figure class=\"elementor-image-box-img\"><img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"150\" src=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices-150x150.png\" class=\"elementor-animation-float attachment-thumbnail size-thumbnail wp-image-2091\" alt=\"\" srcset=\"https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices-150x150.png 150w, https:\/\/www.canopsis.fr\/wp-content\/uploads\/2022\/11\/picto-benefices.png 300w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/><\/figure><div class=\"elementor-image-box-content\"><h3 class=\"elementor-image-box-title\">Added value<\/h3><p class=\"elementor-image-box-description\"><ul>\n<li>Relevance<\/li>\n<li>Time saving<\/li>\n<li>Operational efficiency<\/li>\n<\/ul><\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Facilitate management of secure connections with third-party services<\/p>\n","protected":false},"author":3,"featured_media":13942,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[136],"tags":[],"class_list":["post-13941","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-technique-en"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - 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